I had never heard of this group prior to
Badger posting about them in this thread, but I think the fact that I have been a Tahs member for a number of years and never heard of them speaks volumes.
It seems to me that they were a small group that had achieved very little traction (the Facebook group was only started in September 2012 for example) and expected large amounts of support and discount tickets/merchandise from Waratahs HQ.
Whilst it would be great to have a strong and active supporters group in the GA section at the SFS for every home game, I also don't expect the Waratahs to start throwing free stuff at a random facebook group with no track record.