^^^ Like most, I feel sorry for Patston. She seems to have been first rate in a business manager type role, organising planes, coaches, accomodation, gear and all those other back room type functions. She has then been given additional responsibilities which included team discipline and other matters which would normally fall within a team manager type role.
It's acceptable to question her suitability for the role, and for the players there's a right way to do that - and that's to the coach, who then replies "I'll look into it" or "I'm happy with the job she's doing, she's following my instructions" and life goes on.
What's not acceptable is sending offensive messages and/or images, or disrespect/abuse - in a plane cabin or elsewhere. It smacks of an inappropriate workplace/team culture - and it needs to be fixed. This sort of stuff impacts on what happens on the field as well.