Injured Australian captain Stephen Moore says the Test team needs a clear framework for cultural standards, adding lewd text messages sent from Kurtley Beale to Di Patston were unacceptable and "as a group" the Wallabies had let fans down.
Moore has been called upon to help the ARU devise a structure to find the "optimum set-up" for the Wallabies to ensure under-siege coach Ewen McKenzie has the right support and team culture is addressed.
Moore said players had his full support as the team battles off-field distractions, including Beale's impending misconduct hearing for inadvertently sending business manager Patston a set of messages, and speculation about McKenzie's future.
But he said Patston did not deserve the scrutiny following behaviour Moore did not condone.
"Di did an incredible amount of work for the team and the team was her priority," Moore said.
"I respect the notion that everyone is entitled to an opinion around this. It's unfortunate and unacceptable that this kind of thing happened in a team environment.
"I will always support the players as far as I can, but you can't support that type of behaviour.
"I would like to be part of a team where that sort of thing is not accepted. There's a person involved here who is struggling emotionally and has been questioned from pillar to post by the media.
"She doesn't deserve to be dealing with this kind of thing, we need to keep that in mind. That behaviour can't be accepted in our environment and it's not accepted in any working environment.
"It needs to be treated very seriously, we need to have a very clear framework in place so that our culture doesn't allow for this stuff to happen."